Orders & Acceptance of Orders
When you make an order, you are making an offer to purchase, and such offer is subject to acceptance of Bloomware. Your receipt of an order confirmation from Bloomware does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Bloomware reserves the right at any time after receipt of your order to accept, decline, or cancel your order (in whole or in part) for any reason whatsoever. Bloomware may require additional verifications or information before accepting any order.
In the event that you are purchasing a gift order, you will be required to accurately provide the gift recipient’s name and shipping address. Your order is not accepted until Bloomware sends you shipping information for the order (or the accepted portion thereof).
Notwithstanding the foregoing, you agree that, if Bloomware cancels all or a part of your order, your sole and exclusive remedy is either that (a) Bloomware will issue a credit to your credit/debit card or bank account in the amount charged for the cancelled portion (if your account/card has already been charged for the order), or (b) Bloomware will not charge your credit/debit card or bank account for the cancelled portion of the order.
For your convenience, Bloomware accepts Visa, Master Card, Diners Club, American Express, SBI Debit Card, and PayPal. Notwithstanding anything contained herein, any and all payments made via the abovementioned options, either through the payment gateway on the Bloomware website or through the Bloomware mobile application, are subject to the specific terms and conditions of such third-party payment gateways.
Bloomware encourages you to place your order on the Website for the fastest possible service, but if you prefer, please feel free to call in your order. You can reach us at +971 567865050.
Timings:
8 am - 12 am (Mon-Fri)
Customers can place orders by two methods:
Online – Customers can place orders on the Website and make payment through the below-mentioned modes of online payment.
Offline – By calling the call center of Bloomware UAE.
Order Cancellation
Bloomware makes every effort to ensure that you receive excellent service. If, at any time, you experience any problems with an order, please let us know.
Bloomware will not cancel or change orders that are already being processed, are en route, or have been delivered. Same-day orders are processed immediately and usually cannot be changed. If you are calling about an order scheduled for delivery on the same day, you can reach us at +971 56 7865050.
No change in delivery instructions will be entertained by Bloomware within 48 working hours prior to the scheduled delivery time, unless acknowledged and confirmed by our Customer Support Team for domestic orders.
For international orders, no changes to delivery requests will be accepted within 48 hours before the scheduled delivery, unless confirmed by our Customer Service Team via email.
Bloomware will not cancel any order unless we are informed at least 48 hours prior to the delivery date for domestic orders and 48 hours prior to the delivery date for international orders.
Notwithstanding anything contained herein in the Terms and Conditions, any Discount Voucher issued to you by Bloomware can be used only once and will expire thereafter, even if the order or delivery is unsuccessful.
Note: A refund will be processed by Bloomware if Bloomware determines that the cancellation of the order is due to Bloomware’s inability to fulfil the order.
